The Professional Waiter course allows you to obtain the necessary practical skills and theoretical knowledge to deliver customer service which is second to none.
About the course
The waiter plays an integral role in the hospitality industry and a well-trained member of staff can make all the difference. The Professional Waiter Course allows you to obtain the necessary practical skills and theoretical knowledge to deliver customer service, which is second to none.
The goal of this course is to help you make guests feel welcome and provide them with exceptional service. We also endeavour to ensure that staff are confident in their abilities to deal with a variety of customers, respond to difficult situations and deliver a highly professional front of house service.
The Professional Waiter course is available in easy to follow interactive slides, allowing you to study online at your own pace. Test your knowledge after each unit and then take a final assessment to see how much you have learned. You will be required to answer 21 of the 30 questions correctly to pass the course and receive your PDF certificate of completion.
We only work with the very best.
Our training courses are written and managed by hospitality professionals with many years experience in their field. Your staff will be learning from the best and will come away from their training inspired by mentors who understand their aspirations and requirements.
Our professionals include those with backgrounds in operations, health and safety, food safety, first aid, manual handling and all the aspects of your hospitality business that help it to run efficiently and legally. We work hard to source only the very best in their field to provide our training materials - making us one of the best providers of hospitality training for foreign nationals in the UK.
The flexibility you need.
Our training courses are completed online, giving you and your staff the flexibility they need to continue working while they train. With less downtime and without needing to take time from their usual schedule, your staff will be gaining a qualification and your business can still run efficiently. That is a win win for you and for your staff members too.
- After completing the Professional Waiter Course, you will be able to:
- Understand the role of the waiter
- Demonstrate familiarity with restaurant terminology
- Identify the different wine styles
- Outline the four priorities
- Use your product knowledge to advise customers
- Explain how to serve customers correctly and follow an order of service
- Multiple choice quiz
Duration and time limit
The course can be completed in approximately 2 hours and is self-paced so you can study for as long or as little as you wish.